jy99 Terms and Conditions

Specific terms used in these terms and conditions carry the following meanings:

• "Platform" refers to the jy99 website, app and all related services.
• "User" or "Member" refers to any person who has registered an account on jy99.
• "Service" refers to all gaming, betting and entertainment activities available on jy99.
• "Bonus Funds" refers to promotional credits issued by jy99, which are withdrawable after meeting specific wagering requirements.
• "Real Money" refers to funds deposited by the user.
• "Wagering Requirement" refers to the condition of completing a specified amount of betting before a bonus can be withdrawn.

These terms and conditions have been prepared in Bengali and apply to players located in Bangladesh. jy99 reserves the right to amend these terms at any time with or without prior notice. Continued use of the platform after amended terms are published will be considered acceptance of the new terms.

2.1 Age Requirement

To create an account on jy99 you must be 21 years of age or older. Those under 21 are not permitted to register. We reserve the right to verify age, and if any user is found to be underage their account will be closed immediately and all funds may be forfeited.

2.2 Single Account

Each user may register only one account. Having multiple accounts under the same person's name will be considered a violation of the rules and all associated accounts will be closed. Operating multiple accounts for the purpose of receiving bonuses is a serious violation.

2.3 Providing Accurate Information at Registration

At the time of account registration you must provide accurate, complete and up-to-date information. Providing false information may result in account cancellation and forfeiture of funds. If your information changes, notify our support team promptly.

2.4 Account Security

It is your responsibility to keep your account login credentials (username and password) completely confidential. Sharing login credentials with any third party is strictly prohibited. If you suspect unauthorized access to your account, notify our support team immediately.

3.1 Deposit Terms

The minimum deposit amount on jy99 is ৳500. Deposits can be made through the following methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

You must use your own payment account when depositing. Deposits made through third parties are not permitted and such transactions may be cancelled.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. For larger withdrawal amounts an identity verification process may need to be completed.

Withdrawals can only be made through the same payment method used for the deposit. If a different method is needed in a specific case, please contact the support team.

3.3 Currency

All transactions on jy99 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.

3.4 Anti-Money Laundering

jy99 complies with anti-money laundering regulations. We reserve the right to suspend any withdrawal or deposit for investigation of suspicious transactions. You may be asked to provide required documents for verification.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to ৳10,000. A minimum deposit of ৳500 is required to receive this bonus.

4.2 Wagering Requirement

Before withdrawing the welcome bonus, betting of 20 times (20x) the total bonus amount must be completed. For example, if you receive a ৳5,000 bonus, the bonus becomes withdrawable after completing ৳100,000 in betting.

4.3 General Terms for Bonus Use

• Bonus funds may only be used on jy99 services.
• Each promotional offer has its own validity period; the bonus will be cancelled upon expiry.
• A bonus cannot be claimed more than once.
• Using multiple accounts to take advantage of bonuses will result in forfeiture of all accounts and associated funds.
• jy99 reserves the right to modify, suspend or cancel bonus offers at any time.

4.4 VIP Program

jy99's VIP program has 5 tiers. Each tier provides a weekly cashback benefit:

• Bronze: up to 0.2% cashback per week
• Silver: up to 0.5% cashback per week
• Gold: up to 0.7% cashback per week
• Platinum: up to 1.0% cashback per week
• Diamond: up to 1.2% cashback per week

Advancement to a higher tier depends on your overall activity and participation on the platform.

5.1 Fair Play

jy99 follows a fair play policy. All gaming outcomes are determined randomly and there are no predetermined results. Any attempt to influence game outcomes in any way is prohibited.

5.2 Exploitation of Technical Advantages Prohibited

Taking advantage of any software error, bug or technical vulnerability in the platform is strictly prohibited. If such activity is detected the account will be closed and associated funds may be forfeited.

5.3 Use of Bots or Automated Software Prohibited

Using any kind of bot, script, automated software or third-party tool while playing is strictly prohibited.

5.4 Game Providers

jy99 works in partnership with various world-class game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI and many more. Each game has its own rules and terms set by the respective game provider.

The following activities are strictly prohibited on the jy99 platform:

1. Registering an account using a false identity.
2. Operating multiple accounts from a single device or network.
3. Using the platform for money laundering or other financial crimes.
4. Engaging in manipulative activities to gain bonus benefits.
5. Harassing or behaving inappropriately toward other users.
6. Attempting to breach the platform's security systems.
7. Using stolen payment methods.
8. Participating in betting on behalf of third parties or chargeback fraud.

For any of the above violations jy99 reserves the right to suspend or cancel an account without notice and legal action may be taken where applicable.

Protecting your personal information is one of our highest priorities. jy99 uses SSL encryption technology to keep all your information secure. To learn more about our privacy practices please read the Privacy Policy.

Your information is used solely for the purpose of providing services, verifying identity and fulfilling applicable legal obligations. Your information is not sold to third parties.

jy99 believes in responsible gaming. We want our users to enjoy gaming for entertainment, but in no way should gaming negatively affect their lives.

8.1 Self-Control Tools

• Set a Deposit Limit
• Setting betting limits
• Self-exclusion for a specified period
• Temporary account suspension

To learn more about and activate these tools, contact our support team or visit our Responsible Gaming page.

8.2 Protection of Minors

Those under 21 are strictly prohibited from opening an account or playing on jy99. We urge parents and guardians to ensure that your children cannot access this platform.

jy99 strives to keep the platform running at all times, but the service may temporarily be unavailable due to technical maintenance, upgrades or unforeseen reasons. jy99 will not be liable for such interruptions.

If a technical error occurs in the middle of a bet, our system will determine the outcome based on the last verifiable state of the game. In disputed cases the decision of the support team will be considered final.

If you have any dispute or complaint, first contact us directly through our 24/7 live chat support or by emailing [email protected]. We are able to resolve most disputes quickly and satisfactorily.

If an issue is not resolved through direct discussion, jy99 will take steps to settle the dispute through mediation. In all cases the final decision of jy99 is binding.

jy99 is not liable for the following:

• Financial loss incurred by the user as a result of gaming.
• Loss caused by third-party actions or service failures.
• Loss resulting from the user's own negligence or violation of rules.
• Indirect loss caused by unforeseen technical failures.
• Loss caused by internet connection disruption.

You acknowledge that gaming is a risk-based activity and the possibility of loss always exists. You are participating with full awareness of this.

12.1 Account Closure by the User

You may close your account at any time by notifying our support team. Before submitting a request to close your account, make sure your remaining funds have been withdrawn.

12.2 Account Closure by jy99

In the event of a violation of these terms and conditions, jy99 reserves the right to immediately suspend or cancel any user's account. In the case of serious violations all funds in the account may be forfeited.

jy99 reserves the right to change these terms and conditions at any time. Registered users will be notified in a timely manner of significant changes. Continued use of the platform after amended terms are published will be considered evidence of agreement to the new terms.

It is recommended that you visit this page regularly to stay updated on the latest terms and conditions.

These Terms and Conditions, the Privacy Policy and the Responsible Gaming policy together form the complete agreement between jy99 and the user.

If any part of these terms is found to be invalid or unenforceable, all remaining terms will continue in full force and effect.